As a natural part of Covid-19, several boards have had requests for reporting on how employees are doing, at home and abroad. It has resonated positively in these companies.

Words matter. Our head of People+ (what we call our HR department) knows this better than most. Anne-Marie Finch is known for going beyond policies and ideals; she actively influences our unique culture to ensure people’s happiness in the workplace, and she does this right down to the linguistic level. We are not human resources; we are people.